Web hosting is the service that makes your website available on the internet.

Think of your website like a physical shop. Your domain name is the address people use to find your shop, while web hosting is the space where your website actually lives.

When someone types your website address into their browser, your hosting server delivers the website’s files, images and information to their device.

AfriBiz provides business hosting designed to give your website a reliable home online, with hosting options ranging from smaller packages to much larger storage requirements.

In simple terms:

• Your domain is your online address.
• Your hosting is where your website lives.
• Your website is what your visitors see.

You don’t need to understand all the technical details. Tell us what you need, and we can help you choose a hosting solution that suits your website and business.

A domain name is the unique address people use to find you on the internet.

For example:

www.yourbusiness.co.za

Instead of asking customers to remember a complicated server address, they can simply type your domain name into their browser.

A good domain name can also help establish your business identity online and can be used for your website and professional email addresses.

For example:

www.yourbusiness.co.za

and

info@yourbusiness.co.za

are both based on the same domain.

AfriBiz provides domain registration and renewal for popular extensions including .co.za, .com, .net and .org, subject to availability and the applicable registration requirements.

Tip: If you already have a business name, it’s worth checking whether the matching domain is available before someone else registers it.

Yes. Using your own domain for email is one of the best ways to present a professional business image.

Instead of using a general address such as:

yourbusiness@gmail.com

you can use an address such as:

info@yourbusiness.co.za

or:

john@yourbusiness.co.za

Your domain can be used for multiple professional email addresses depending on your requirements and hosting package.

AfriBiz provides business hosting and email services, with email-related services that can be included or customised according to the solution you need.

Professional domain-based email can also make it easier for customers to recognise that a message genuinely comes from your business.

Already have a domain? That’s okay. We can help you understand your options without requiring you to start from scratch.

Yes. If you already own a domain, we can help you move it to AfriBiz or help you manage the domain alongside your hosting.

A domain transfer generally involves moving the management of your domain from your current provider to another provider.

Before transferring a domain, we can help you check things such as:

• Whether the domain is eligible for transfer
• Whether it is currently locked
• Whether the correct owner/contact information is available
• What authorisation or transfer information is required
• How the transfer could affect your existing website and email services

Most importantly, transferring a domain doesn’t have to mean losing your website or email. The process should be planned carefully so that your online services continue working.

If you’re unsure what you currently have, simply contact us and we’ll help you work through it.

Yes. AfriBiz provides hosting solutions for WordPress websites, including dedicated WordPress server options.

WordPress is one of the world’s most widely used website platforms. It allows businesses to create and manage websites without having to build every part of the website from scratch.

Depending on your requirements, your WordPress solution can include additional services and resources.

AfriBiz currently offers dedicated web/WordPress server solutions from R299 per month, with options for additional services and resources depending on your requirements.

Whether you’re running a small business website or need something more powerful, we’ll help you choose a solution based on what your website actually needs.

Already have a WordPress website? We can also discuss hosting and migration requirements with you.

Yes. Your hosting doesn’t have to stay the same forever.

Businesses grow, websites grow and your requirements can change.

You might start with a smaller hosting package and later need:

• More storage
• More email capacity
• Additional websites
• More server resources
• Improved security
• A dedicated server
• Your own cloud environment
• Additional services

AfriBiz offers hosting from smaller business packages through to significantly larger storage requirements and customised cloud/server solutions.

If your current package is no longer enough, speak to us before simply buying another service. We can look at what you’re currently using and recommend a solution that makes sense for your next stage.

The goal is to give you enough resources for your business without making you pay for resources you don’t need.

Yes. Technical support is a major part of the AfriBiz service.

We believe you shouldn’t need to understand complicated technical language just to get help with your website, hosting, domain or email.

AfriBiz focuses on direct, personal support, including the ability to speak directly with a technician rather than relying entirely on automated systems or call centres.

We can help with questions and issues relating to services such as:

• Domains
• Web hosting
• Business email
• Website hosting
• WordPress hosting
• Server solutions
• Hosting configuration
• General technical issues

Not sure what the problem is? That’s okay.

You don’t need to diagnose the problem before contacting us. Tell us what is happening, and we’ll help you work out what’s wrong and what needs to be done.

Real people. Real technical support.

That’s part of what makes AfriBiz different.

Yes. Not every business fits neatly into a standard hosting package.

If your website or business has specific requirements, we can look at what you actually need and build a solution around those requirements.

AfriBiz specifically offers customised solutions and can provide cloud and server solutions for businesses with more specialised requirements.

A custom solution may be appropriate if you need things such as:

• Significantly more storage
• Multiple websites
• Large numbers of email accounts
• Dedicated server resources
• WordPress server hosting
• Additional security
• Special email requirements
• Cloud hosting
• Dedicated infrastructure
• A combination of different services

Our approach is simple:

1. Understand your requirements

We’ll look at what your business and website actually need.

2. Design a suitable solution

We’ll work out the resources and services required.

3. Find the right balance

We aim to provide the resources you need without unnecessarily overcomplicating the solution.

4. Set everything up

Once you’ve approved the solution, we’ll help get everything configured and running.

If you’re not sure whether you need a custom solution, just ask us. We’d rather understand your requirements first than sell you something you don’t need.